WhoWe Are &

What We Do

 

We’re The Dialers – a dedicated team of B2B outsourcing experts helping businesses like yours thrive. Whether you need more leads, appointments booked, or support with virtual assistance, we’ve got you covered. Our mission is simple: to take the heavy lifting of outreach off your plate so you can focus on what you do best – running your business. With proven strategies, a results-driven approach, and a commitment to your success, we’re here to help you grow smarter, faster, and more efficiently

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Get to know

our Executive Team

 
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Filip Kuledziovski

Co-Owner and Founder
Filip Kuledjiovski, the founder of The Dialers, a B2B outsourcing agency dedicated to helping businesses scale through strategic lead generation and appointment setting. With a deep passion for sales and a proven track record in outreach strategies, I’ve built a team of skilled Business Development Representatives (BDRs) who excel at filling pipelines and booking calendars for our clients. My journey started with a simple realization: businesses often struggle with outreach because they lack the time, resources, or expertise to do it effectively. That’s why I created The Dialers – to take the heavy lifting off your plate and deliver results that drive growth.
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Jovan Petkovski

Co-Owner and Founder
I’ve always believed that the key to business growth lies in building strong relationships and delivering real value. That belief led me to co-found The Dialers, a B2B outsourcing agency that specializes in lead generation and appointment setting. With years of experience in sales and client management, I understand how challenging it can be to juggle outreach while running a business. That’s why we created The Dialers – to take the stress out of outreach and help you focus on what you do best. At The Dialers, we’re more than just a service provider; we’re your partner in growth. Whether you need more leads, a packed calendar, or extra support, we’re here to make it happen. Let’s connect and see how we can help you achieve your goals!"
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Adrijan Saraginov

BDR Manager
I’ve always been fascinated by the art of sales and the power of meaningful connections. That passion led me to my role as SDR Manager and Team Lead at The Dialers, where I get to help businesses grow through expert lead generation and appointment setting. Every day, I work with a talented team of Business Development Representatives (BDRs) to create outreach strategies that deliver real results. Whether it’s finding high-quality leads or booking appointments, we’re here to take the stress out of outreach so you can focus on what you do best.
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Filip Kostic

Training Manager
With a passion for personal development and a proven track record in coaching and training, I’m dedicated to empowering our team of Business Development Representatives (BDRs) to deliver exceptional results for our clients. My role is all about equipping our team with the skills, knowledge, and confidence they need to excel in lead generation and appointment setting. From onboarding new hires to ongoing training and mentorship, I ensure that every member of our team is prepared to meet the unique needs of our clients.
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Alex Ilic

Operation Manager
As the Operational Manager at The Dialers, I thrive on turning complex challenges into streamlined solutions. With a knack for organization and a passion for efficiency, I’m the guy who keeps everything running smoothly behind the scenes. My journey started with a love for problem-solving and a belief that every process can be improved. At The Dialers, I channel that energy into optimizing our workflows, empowering our team, and ensuring our clients get the best possible experience. Whether it’s managing day-to-day operations or implementing new strategies, I’m always looking for ways to make things faster, smarter, and better.

FAQ's

Because we at The Dialers firmly believe in consistently proving our customers' value, all of our contracts are month-to-month. This implies that you are not obligated to us for an extended period of time and can decide to continue working with us on a month-to-month basis. In outbound sales, return on investment (ROI) is often a convoluted topic that changes from one month to the next. We look forward to establishing a long-lasting partnership by demonstrating consistent revenue-generating results.

There's a lot to tackle in order to launch an effective appointment setting, lead generation, or outbound consulting program. The Dialers makes a select number of client onboardings available each month on either the 1st or 15th. From there we have a well-structured process to accomplish everything required to launch your program as effectively as possible. Typical launch timelines are as follows: Appointment setting (7-10 days), Lead Generation (1-3 days), and Outbound Consulting (2-3 days).

The Dialers guarantees the service and sales activity deliverables we offer to our clients. Regarding sales appointments, we do not provide performance guarantees for the outcomes of our outbound sales efforts. This is because, in sales, too many factors could affect one's capacity to schedule meetings at a certain quantity and timeline. Our clients direct and approve each of our service deliverables, which can significantly impact how a campaign turns out. Because of this, every agreement is contracted month-to-month to provide flexibility to our clients if we are not delivering on our sales targets and to provide confidence that measurable revenue performance is always a priority.

We believe in full transparency of sales activity and campaign results. At The Dialers, we employ specialized campaign managers who connect with you in real time directly via shared Slack channels. These campaign managers keep you regularly updated on the status of your campaigns by using Hubspot-https://www.hubspot.com/ to track campaign performance.

The Dialers is a full-service sales agency. This means that our clients first approve all work products we execute. Specific to appointment setting, together, our teams identify initial market segments that we'll be targeting and define specific ideal customer profile parameters. Our research team then follows a rigorous process of sourcing decision-makers at each of your target accounts before validating and channel-optimizing their contact details. Once this data is provided to our clients for review and approval, it gets activated in the specific outbound campaigns created for each market segment. At this stage, if a prospect agrees to connect on a sales call, we consider it qualified. Unqualified meetings are typically an indicator that proper segmentation was not completed during the strategy and research phase of outbound.

Our agents represent your company professionally, talking with prospects to identify if your solution meets their needs. When interest is established, we schedule the appointment immediately. If necessary, we follow up with an email, LinkedIn message or call to confirm the time and other details.

We provide access to call recordings so you can listen to how our agents talk to your potential customers. Additionally, we create detailed performance reports, including metrics such as call answers, callbacks, and other needed indicators.

We assign a dedicated team that prepares the strategy and all the deliverables to start the outreach activities through preferred channels. We cover all the aspects, so you get the interested lead on the call with you. Our cold calling service can work independently or as part of a larger outreach strategy, combining cold calling with email and LinkedIn outreach for a more wide approach. The choice is only yours, depending on your goals and preferences.