WhoWe Are &
What We Do
We’re The Dialers – a dedicated team of B2B outsourcing experts helping businesses like yours thrive. Whether you need more leads, appointments booked, or support with virtual assistance, we’ve got you covered. Our mission is simple: to take the heavy lifting of outreach off your plate so you can focus on what you do best – running your business. With proven strategies, a results-driven approach, and a commitment to your success, we’re here to help you grow smarter, faster, and more efficiently
Get to know
our Executive Team

Filip Kuledziovski
Co-Owner and Founder

Jovan Petkovski
Co-Owner and Founder

Adrijan Saraginov
BDR Manager

Filip Kostic
Training Manager

Alex Ilic
Operation Manager
FAQ's
What are the contract lengths you offer?
Because we at The Dialers firmly believe in consistently proving our customers' value, all of our contracts are month-to-month. This implies that you are not obligated to us for an extended period of time and can decide to continue working with us on a month-to-month basis. In outbound sales, return on investment (ROI) is often a convoluted topic that changes from one month to the next. We look forward to establishing a long-lasting partnership by demonstrating consistent revenue-generating results.
How long does it take to start a program?
There's a lot to tackle in order to launch an effective appointment setting, lead generation, or outbound consulting program. The Dialers makes a select number of client onboardings available each month on either the 1st or 15th. From there we have a well-structured process to accomplish everything required to launch your program as effectively as possible. Typical launch timelines are as follows: Appointment setting (7-10 days), Lead Generation (1-3 days), and Outbound Consulting (2-3 days).
Do you offer any performance guarantees?
The Dialers guarantees the service and sales activity deliverables we offer to our clients. Regarding sales appointments, we do not provide performance guarantees for the outcomes of our outbound sales efforts. This is because, in sales, too many factors could affect one's capacity to schedule meetings at a certain quantity and timeline. Our clients direct and approve each of our service deliverables, which can significantly impact how a campaign turns out. Because of this, every agreement is contracted month-to-month to provide flexibility to our clients if we are not delivering on our sales targets and to provide confidence that measurable revenue performance is always a priority.
How do I access campaign analytics to monitor program performance?
We believe in full transparency of sales activity and campaign results. At The Dialers, we employ specialized campaign managers who connect with you in real time directly via shared Slack channels. These campaign managers keep you regularly updated on the status of your campaigns by using Hubspot-https://www.hubspot.com/ to track campaign performance.
How do we qualify a lead or what do we consider a qualified appointment?
The Dialers is a full-service sales agency. This means that our clients first approve all work products we execute. Specific to appointment setting, together, our teams identify initial market segments that we'll be targeting and define specific ideal customer profile parameters. Our research team then follows a rigorous process of sourcing decision-makers at each of your target accounts before validating and channel-optimizing their contact details. Once this data is provided to our clients for review and approval, it gets activated in the specific outbound campaigns created for each market segment. At this stage, if a prospect agrees to connect on a sales call, we consider it qualified. Unqualified meetings are typically an indicator that proper segmentation was not completed during the strategy and research phase of outbound.
How do you set up appointments using cold calling?
Our agents represent your company professionally, talking with prospects to identify if your solution meets their needs. When interest is established, we schedule the appointment immediately. If necessary, we follow up with an email, LinkedIn message or call to confirm the time and other details.
How do you track performance, and can I listen the calls?
We provide access to call recordings so you can listen to how our agents talk to your potential customers. Additionally, we create detailed performance reports, including metrics such as call answers, callbacks, and other needed indicators.
How does the default cold calling package work?
We assign a dedicated team that prepares the strategy and all the deliverables to start the outreach activities through preferred channels. We cover all the aspects, so you get the interested lead on the call with you. Our cold calling service can work independently or as part of a larger outreach strategy, combining cold calling with email and LinkedIn outreach for a more wide approach. The choice is only yours, depending on your goals and preferences.
